Privacy Policy

Effective Date: July 20, 2026 Last Updated: July 20, 2026

RockHillPainters.com respects your privacy. This Privacy Policy explains how we collect, use, disclose, sell, transfer, and protect information when you visit RockHillPainters.com, submit a painting-service request, communicate with us, or otherwise use our website and related services.

RockHillPainters.com is operated by Rock Hill Painters LLC, referred to in this Privacy Policy as “RockHillPainters.com,” “we,” “us,” or “our.”

By using the website or submitting information through it, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly, information collected automatically when you use the website, and information received from third parties.

Information you provide

When you request an estimate, submit a contact form, call us, send us an email, or otherwise communicate with us, we may collect:

Your name;
Telephone number;
Email address;
Property address;
City, state, and ZIP code;
Type of property;
Description of the requested painting work;
Interior or exterior project information;
Preferred project timeframe;
Budget or estimate information;
Photographs of the property or project;
Communication preferences;
Information included in messages you send us; and
Any other information you voluntarily provide.

Please do not submit Social Security numbers, financial-account credentials, medical information, or other highly sensitive personal information through our general contact or quote-request forms.

Information collected automatically

When you visit the website, we and our service providers may automatically collect information such as:

Internet Protocol address;
Browser type;
Device type;
Operating system;
Screen resolution;
Approximate geographic location;
Referring website or source;
Pages viewed;
Links and buttons clicked;
Time and date of visits;
Time spent on particular pages;
Session information;
Website navigation activity; and
Cookie or similar technology identifiers.

This information may be collected through cookies, pixels, tags, scripts, local storage, server logs, and similar technologies.

2. How We Use Information

We may use information for the following purposes:

Responding to painting-service requests;
Connecting users with painters, contractors, or service providers;
Determining whether we can perform the requested work ourselves;
Preparing or arranging estimates;
Contacting users about their inquiries;
Scheduling inspections, estimates, or services;
Sharing or selling leads to painting-service providers;
Operating and improving the website;
Measuring website traffic and user activity;
Understanding how visitors find and use the website;
Developing new content, services, and features;
Maintaining website security;
Preventing fraud, spam, and misuse;
Maintaining business and transaction records;
Responding to legal requests;
Enforcing our Terms of Service; and
Complying with applicable laws and regulations.

RockHillPainters.com is a local painting directory and lead-generation website.

When you submit a painting-service request, we may:

Respond to and perform the requested work ourselves;
Assign or subcontract the work to another provider;
Refer your request to an independent painter or painting company;
Share your information with one or more service providers;
License or transfer your information to service providers; or
Sell your information as a customer lead to one or more service providers.

The information shared or sold may include:

Your name;
Telephone number;
Email address;
Service address or ZIP code;
Project description;
Photographs;
Preferred timeframe; and
Other information submitted with your request.

The service providers receiving your information may contact you by telephone, text message, email, or other methods regarding your painting request.

We may receive compensation from a provider for referring or transferring your inquiry. Submitting a request does not guarantee that you will receive a response, estimate, or service.

We do not sell personal information unrelated to a genuine request for home-improvement or painting services.

By submitting your telephone number or email address, you authorize RockHillPainters.com and the painting-service providers receiving your inquiry to contact you regarding your request.

Contact may occur through:

Telephone calls;
Text messages;
Email messages; and
Voicemail messages.

Message and data rates may apply.

Consent to receive general marketing communications is not a condition of purchasing services. You may request that communications stop by replying STOP to a text message, using an unsubscribe link in an email, or telling the caller or sender that you no longer wish to be contacted.

After your information is transferred to an independent provider, that provider’s privacy practices will govern its subsequent use of your information.

5. Google Analytics

We use or may use Google Analytics, including Google Analytics 4, to understand how visitors find and use the website.

Google Analytics may collect information such as:

Website and page visits;
Session activity;
Approximate geographic location;
Browser and device information;
Referring websites or traffic sources;
User interactions;
Engagement information; and
General demographic or interest information when applicable features are enabled.

Google Analytics may use cookies, device identifiers, tags, and similar technologies to collect and process this information.

We use Analytics information to:

Measure website traffic;
Understand which pages are useful;
Diagnose technical problems;
Evaluate marketing performance;
Improve website navigation;
Improve our content and services; and
Understand general visitor behavior.

Google processes Analytics information according to its own terms, privacy policy, and data-processing practices.

You may be able to limit Google Analytics collection by:

Adjusting your browser’s cookie settings;
Rejecting nonessential cookies through our cookie controls, when available;
Using private-browsing features;
Installing the Google Analytics Opt-out Browser Add-on; or
Adjusting applicable Google privacy and advertising settings.

Disabling cookies may affect certain website features.

6. Cookies and Similar Technologies

Cookies are small files placed on a device that allow a website or service provider to recognize a browser or remember certain information.

We may use the following categories of cookies:

Essential cookies

These cookies help the website operate, protect forms, maintain security, and provide requested functionality.

Analytics cookies

These cookies help us understand website traffic, visitor activity, page performance, and how users interact with the website.

Preference cookies

These cookies may remember choices such as cookie preferences, location selections, or website settings.

Advertising and attribution cookies

When advertising or remarketing services are used, these cookies may help measure advertising performance, attribute visits or submissions to marketing campaigns, and limit repeated advertisements.

You can control cookies through your browser settings and any cookie-consent controls displayed on the website. Blocking certain cookies may cause parts of the website to function differently.

7. Information We Disclose

We may disclose information to the following categories of recipients:

Painters and service providers

We may disclose or sell lead information to independent painters, painting companies, contractors, subcontractors, and related home-service providers that may be able to respond to your request.

Employees and subcontractors

When we accept a project directly, we may provide relevant customer and project information to employees, subcontractors, estimators, suppliers, or other parties involved in delivering the service.

Website and business service providers

We may disclose information to companies that help us operate the website or business, including:

Website-hosting companies;
Form and database providers;
Email and telephone providers;
Customer-management platforms;
Analytics providers;
Security and fraud-prevention providers;
Cloud-storage providers;
Scheduling services;
Advertising and marketing providers; and
Professional advisers.

These providers may process information on our behalf or under their own terms and privacy policies.

Business transfers

We may transfer information in connection with a merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or transfer of all or part of the website or business.

Legal and safety purposes

We may disclose information when reasonably necessary to:

Comply with applicable law;
Respond to a court order, subpoena, or lawful request;
Protect our rights or property;
Investigate suspected fraud or misuse;
Protect the safety of users, providers, or the public; or
Enforce our agreements.

We may disclose information to other parties when you direct us to do so or provide consent.

8. Independent Providers

Painters and contractors listed on or contacted through the website may be independent businesses.

Once your information has been provided to an independent business, that business may collect additional information and use your information according to its own privacy policy and business practices.

We do not control the privacy or security practices of independent service providers. You should review a provider’s policies and ask how your information will be handled before entering into a service agreement.

9. Advertising and Remarketing

We may use advertising, conversion measurement, call-tracking, or remarketing services in the future.

These services may use cookies, pixels, identifiers, or similar technologies to:

Measure advertising performance;
Determine whether an advertisement resulted in a website visit or lead;
Understand traffic sources;
Display advertisements to previous website visitors; and
Create aggregated audience reports.

When required, we will provide appropriate cookie choices or update this Privacy Policy to reflect material changes in the advertising technologies we use.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

Respond to service requests;
Connect customers with providers;
Perform painting services;
Maintain business records;
Resolve disputes;
Enforce agreements;
Prevent fraud;
Meet accounting, tax, insurance, and legal obligations; and
Protect our legitimate business interests.

Retention periods may vary depending on the type of information, the nature of the customer relationship, and applicable legal requirements.

We may retain aggregated or de-identified information that no longer reasonably identifies an individual.

11. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, internet transmission, email system, database, or storage method can be guaranteed to be completely secure. You submit information through the website at your own risk.

You are responsible for using caution when sending personal information electronically.

12. Your Privacy Choices

Depending on your location and applicable law, you may be able to request that we:

Confirm whether we maintain personal information about you;
Provide access to certain personal information;
Correct inaccurate personal information;
Delete certain personal information;
Stop sending marketing messages;
Limit certain uses of personal information;
Provide information about categories of recipients;
Stop future disclosure or sale of your information; or
Provide a portable copy of certain information.

To submit a privacy request, contact us using the information listed at the end of this Privacy Policy.

We may need to verify your identity before completing a request. Certain information may be retained when required for legal, security, fraud-prevention, contractual, or recordkeeping purposes.

To request that we not sell or share a lead that has not yet been transferred, contact us promptly and state: “Do Not Sell or Share My Information.”

We cannot guarantee that a request will reach us before a lead has already been transferred in response to your original inquiry. Once information has been transferred to an independent provider, you may need to submit a separate request directly to that provider.

13. Email and Text Choices

You may unsubscribe from promotional emails by using the unsubscribe instructions included in the message.

You may opt out of text messages by replying STOP.

We may still send nonpromotional communications that are reasonably necessary to respond to an active request, provide requested services, administer a project, address safety concerns, or comply with legal obligations.

14. Browser Privacy Signals

Some browsers and devices provide privacy signals or tracking-preference settings.

Because standards and legal requirements concerning these signals continue to develop, our response may depend on the signal, the technology involved, and applicable law.

Where legally required and technically supported, we will process recognized opt-out preference signals as required.

15. Children’s Privacy

The website is intended for adults seeking painting or home-improvement services. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has submitted personal information to us, contact us so that we can review and, when appropriate, delete the information.

16. Third-Party Websites

The website may contain links to provider websites, social-media platforms, map services, review websites, payment services, or other third-party websites.

We are not responsible for the privacy, security, accuracy, or content practices of third-party websites. Visiting an external website is subject to that website’s privacy policy and terms.

17. Visitors Outside the United States

RockHillPainters.com is operated in the United States and primarily serves Rock Hill, South Carolina, and surrounding communities.

If you access the website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Privacy laws in those locations may differ from the laws in your country.

Where required by applicable law, we will seek consent for nonessential cookies or provide other legally required choices.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, data practices, technology, or legal obligations.

The updated policy will be posted on this page with a revised effective or last-updated date. Material changes will apply prospectively unless otherwise permitted by law.

You should review this page periodically.

19. Contact Us

Questions, privacy requests, or complaints regarding this Privacy Policy may be sent to:

RockHillPainters.com Legal business name: Rock Hill Painters LLC Mailing address: 1807 Wadsworth Dr. Cayce SC 29033 Email: info@rockhillpainters.com Telephone: 803-478-3938

For privacy requests, include your name, contact information, the nature of your request, and enough information for us to locate the relevant records.

Privacy policy